Customer Care

Customer satisfaction is Turfline's top priority! When you call us during regular business hours, you will always talk to a real person and never an automated operator. We value our customers, and accommodate for each individual's needs. Yes, we do business all around the world, but we'll treat you like our hometown neighbor.

	John Humphrey - President/Owner John is the founder of Turfline the inventor of the True-Surface® Vibratory Greens Rolling System. He is President of the company and the sales department.
	Linda Humphrey - Chief Financial Officer/Office Manager As head of the accounting department and office manager, Linda is responsible for making sure things run smoothly in the office.
	Randy Leitman - Engineer/Technical Support A veteran at Turfline, Randy is a professionally trained technician in engineering and design technology. He will answer all your technical questions; find a solution to any possible technical issue; and always looking for ways to improve our products.
	Mark Alexander - Production Manager/Technical Support Mark oversees the production of True-Surface® Greens Rollers and Thatch-Away® SUPA-SYSTEMS®. He makes sure you receive quality products in a prompt manner. Mark also gives you the technical support you need.
	Terry Plemons - Vice President Worldwide Sales Terry is both our national and international sales manager. He will answer your sales questions, familiarize you with your local distributor, and set up live demonstrations for you to witness the benefits of the True-Surface® Vibratory Greens Rollers and the Thatch-Away® SUPA-SYSTEM.
	Cassie Isom - Sales Coordinator Cassie offers inside sales support to our salesmen, distributors, and golf courses worldwide. She will answer any question you have about Turfline's products and any possible demo programs available. Additionally, Cassie assists in taking parts orders and answering any parts questions you may have.
	Jayme Creech - Marketing Coordinator Head of the Marketing department, Jayme is in charge of all Turfline's advertising and product literature. If you need any literature sent to your facility, she will be able to help you. Additionally, Jayme assists in taking parts orders and answering any parts questions you may have.
	Natalie Fields - Accounts Payable/Inventory Controller Natalie keeps the company up and running by making sure Turfline bills get paid on time. But when she's not paying the bills, Natalie is keeping an eye out on our inventory levels of parts and wholegoods.
	Devon Scharnhorst - Accounts Receivable If you have a question about payment of an invoice or need a tracking number to track your shipment, Devon will help you out. She is in charge of invoicing all sales that leave the warehouse.
	Tammy Fulton - Recptionist/Data Entry Tammy is our frontline. When you call in, she will lead you in the right direction. Additionally, Tammy is in charge of all our data entry and keeping our database current.
	Bobby DeGeare - Production Specialist Part of our professionally trained staff, Bobby is responsible for the production of Turfline products. He ensures that every part he creates is made with the utmost quality and care.
	Christopher DeGeare - Production Specialist Christopher is professionally trained to build True-Surface products. He carefully assembles each product and prepares each order for shipment. You will be assured that each unit assembled by hand, and tested before leaving the warehouse.
	Chris Gerdiman - Production Specialist Part of our professionally trained staff, Chirs is responsible for the production of Turfline products. He ensures that every part he creates is made with the utmost quality and care.
	Ross Dowell - Production Specialist Ross is professionally trained to build True-Surface products. He carefully assembles each product and prepares each order for shipment. You will be assured that each unit assembled by hand, and tested before leaving the warehouse.
	Tony Frey - Production Specialist Part of our professionally trained staff, Tony is responsible for the production of Turfline products. He ensures that every part he creates is made with the utmost quality and care.

All Turfline staff can be reached by phone at 1-800-443-8506 or 636-356-1210.