Meet Our Team
We are here to help!
Customer service is our top priority at True-Surface® by Turfline. We value our customers and accommodate for their individual needs. Yes, we do business around the world, but we’ll always treat you like our hometown neighbor!
Any of our knowledgeable staff will be happy to assist you by calling us toll free at 1-800-443-8506.
John Humphrey – CEO
John is the founder of Turfline, Inc. and the inventor of the patented True-Surface® Vibratory Greens Rolling System. He is the president of the company and head of the sales department. John received his turf training while working for a local Toro distributor in St. Louis, where his background evolved from agriculture in pesticides to a turf background in equipment and pesticides.
Linda Humphrey – CFO & Office Manager
As head of the accounting department and office manager, Linda is responsible for making sure all day to day tasks run smoothly in the office. She assumes responsibility as Turfline’s human resources officer and is in charge of the company taxes, insurance and payroll.
Randy Leitman – Design Engineer & Technical Support
Randy is a Turfline veteran. Besides, John Humphrey, Randy has been employed the longest and knows all the True-Surface® products better than most. Randy is a professionally trained technician in engineering and design technology. He will answer any technical questions; find a solution to any possible technical issue, and is always brainstorming ways to improve True-Surface® products even more. Randy is also head of the Research and Development department; innovation of new products are made possible by Randy!
Terry Plemons – Director of Worldwide Sales
Terry, known to most people as “Red,” is our international salesman. Wondering “Where in the World is Red?” You’ll find him traveling around the world to establish international distribution and visiting golf courses worldwide. Terry manages all our international accounts as well as our domestic distributors. His domestic accounts include:
- Austin Turf & Tractor
- Jerry Pate Turf & Irrigation
- LL Johnson Distributing
- Professional Turf Products
- Smith Turf & Irrigation
- Beard Equipment
- MTI Distributing Inc.
- Reinders, Inc.
- ShowTurf, LLC.
- Storr Tractor Company
- Superior Tech Products
- Turf Equipment & Irrigation (TE&I)
- Turf Equipment & Supply Co. (TESCO)
- Turf Products Corp
He also manages his blog, Where in the World is Red? Follow Red as he travels around the world with True-Surface® products. Or if you like to tweet, follow @terryplemons on Twitter as well. Don’t forget to mention @TrueSurface!
Cassie Isom – Domestic Sales Manager, International Sales Executive, Parts Sales Executive, Accounts Receivable, Front Line & Data Entry
Cassie is the sales manager for all domestic accounts. She helps coordinate sales incentive programs for all our distributors and offers offers both domestic and international sales support to the True-Surface® by Turfline’s salesmen, distributors, and golf courses. Additionally, Cassie arranges all international and domestic shipments leaving the manufacturing plant. Cassie is there for you to answer any question you might have about our products. She is the only parts sales executive in the office and will assist you in all your True-Surface® parts needs. With 11 years of experience, she has also assumed the accounts receivable, front line, and data entry positions.
Natalie Fields – Accounts Payable & Inventory Controller
Natalie keeps the company up and running by making sure all our bills are paid accurately and on time! And when she’s not busy paying the bills or balancing check books, Natalie is keeping an eye out on our inventory levels. She also is in charge of assigning part numbers to all True-Surface® parts and wholegoods.
Brad Everett – Production Manager
As production manager, Brad oversees the manufacturing and machining of True-Surface® products. He ensures all products are fit for the field before shipping out of the factory.
Bobby DeGeare – Machine Specialist
Bobby plays an important role in the production of all True-Surface® parts and whole goods. He programs and runs the high-tech machines that manufacture each part.
Christopher DeGeare – Greens Care Collection Production Specialist
While Christopher is professionally trained to assemble all True-Surface® products, he specializes in the assembly of the Greens Care Collection (GCC). Not only does he build the Greens Care Collection frames and inserts, he also assists in prepping each one for shipment. Do you have a GCC question? Christopher is your guy! He will answer all your technical questions regarding the Greens Care Collection!
Ross Dowell – Vibe V™ Production Specialist
Ross is professionally trained to assemble all True-Surface® products, but specializes in assembling the True-Surface® Vibe V™. Not only does he build the Vibe V™ Vibratory Greens Rollers, he also assists in prepping each one for shipment. Do you have a Vibratory Roller question? Ross is your guy! He will answer all your technical questions regarding the vibratory greens rollers!
Brandon Zerre – Production Assistant
Brandon has the very important job of assembling parts to assist in the production of whole goods. He also prepares parts orders & wholegood shipments to leave the facility.